Category Archives: Polycentrism

Bright blood

The weirdest, best insight I learned from Nietzsche is that our hierarchy of values more or less determines our faith and that this hierarchy guards itself through prohibiting questions. Defy those prohibitions, interrogate settled matters closed to inquiry, and all kinds of uncanny things happen. Valuing is inseparably soul-forming and world-forming. Any significant change in value hierarchy transfigures self and world together: a reborn I in a re-enworlded world.


If you are nodding along and think you already know and agree with this — has it ever occurred to you that many of these prohibitions are good and necessary and ought to be upheld? Most obedient young radicals have not. Nor have they had the courage to question — let alone challenge — anything outside of those pre-defeated values our own dominant value hierarchy demand that we ritually re-interrogate. We obediently perform the rebelliousness we are expected or compelled to perform, and rage against whatever exceeds the strict and narrow limits of our radical thoughts.

But back to value hierarchies. Within a range of diversity (a quite narrow, and necessarily narrow range!), each of us values different things. Some of it is circumstantial (we have deficits and gluts of goods) and some is essential (our taste prioritizes goods differently). And this is why we exchange value. We have too much of one good and too little of another. A situation creates momentary need of a good that makes other goods in our possession or capacity relatively dispensable. We find it easy to generate a good that others desire but cannot generate themselves. We sense ineffable sacred importance in one good and are unmoved by other goods held sacred by others. So we enter into exchanges.

If these exchanges are mutually beneficial, and conditions are such that they dynamically stabilize, an organization comes to life. Its lifeblood is the value, inhering like oxygen, in the myriad goods exchanged. The need for exchange — the needs and wants, the surplus and abilities — makes the goods circulate through exchanges — and causes an organization to live and act and to have real, living being. And we who participate — who act, who are acted upon — have actancy within our organization.


Reading Charles Stein’s extraordinary The Light of Hermes Trismegistus, I just learned a new word, thumos:

We are no doubt familiar with how English verbs are proxy for actions expressed either in the active or the passive voice, roughly approximating the difference between acts that one performs and those that happen to one. But there are actions where neither of these voices seem to apply. An action might not be the product of a person’s willful agency and still not be something that passively happens to him or her as if through an impersonal chain of causes. Poetic inspiration is a case in point. A number of recent authors have discussed the middle voice where it proves useful in the analysis of natural and linguistic phenomena because neither active nor passive constructions seem adequate. …

The Greek and the hypothetical Proto-Indo-European language have, in addition to an active and a passive, a middle voice that, among other things, expresses the inspiration of the Muse and would be used wherever it seems that a god impels, instigates, induces, or inspires some action. The Homeric-Hesiodic dialect expresses the instigation of such action by saying that a god strikes the person in the thumos — an “organ” in the middle of one’s body that is activated in this manner. If Eros strikes, one falls in love; if Mars, one is impelled to rage, violence, or courage in combat; if Hermes, deeds of mind, cognition, planning, cleverness — all the devious and ingenious devices of the Hermetic character. The consequence of being struck in the thumos by the god is clearly not the work of one’s independent free will, but it is also not entirely a passive reaction to an external force. The god is not entirely external to one’s psyche, and yet he is external to it, too! … Zeus might actively strike your house with his lightning bolt, but the striking of one’s thumos is not quite like that. When Eros or Hermes touches this organ, it is the most intimate of phenomena. Often translators are forced to use such locutions as “love was awakened in his heart” — as if the response were passive. But it isn’t passive. It is an arousal at the very root of one’s powers of action; it is that which is not quite you but which activates what is active in you as you.

Thumos is the mythical organ of actancy — present but missing, like Da’at in the sefirot.

What does thumos do? I will venture that it governs intuitive participation in transcendent being. It receives and responds as an organ in a superpersonal organism. That superperson (egregore) might be, for example, an organization. Or some other enveloping being, like a friendship or marriage. (“In true love it is the soul that envelops the body,” says Nietzsche.) Or… a faith.


Regarding actancy, I learned the word actant from Bruno Latour.

What is a force? Who is it? What is it capable of? Is it a subject, text, object, energy, or thing? How many forces are there? Who is strong and who is weak? Is this a battle? Is this a game? Is this a market? All these questions are defined and deformed only in further trials.

In place of “force” we may talk of “weaknesses”, “entelechies”, “monads”, or more simply “actants.”

No actant is so weak that it cannot enlist another. Then the two join together and become one for a third actant, which they can therefore move more easily. An eddy is formed, and it grows by becoming many others.

Is an actant essence or relation? We cannot tell without a trial (1.1.5.2). To stop themselves being swept away, essences may relate themselves to many allies, and relations to many essences.

An actant can gain strength only by associating with others. Thus it speaks in their names. Why don’t the others speak for themselves? Because they are mute; because they have been silenced; because they became inaudible by talking at the same time. Thus, someone interprets them and speaks in their place. But who? Who speaks? Them or it? Traditore — traduttore. One equals several. It cannot be determined. If the fidelity of the actant is questioned, it can demonstrate that it just repeats what the others wanted it to say. It offers an exegesis on the state of forces, which cannot be contested even provisionally without another alliance.

If Actor-Network Theory (aka ANT, sociology of actants) is a social science, service design can be seen as its technology, although vanishingly few designers go beyond knowing about Latour, usually via a forced trudge through We Have Never Been Modern in grad school.)


Service design was the first explicitly polycentric design discipline. It is concerned with forming durable arrangements of value exchange among people, mediated by “things” in the broadest possible sense — both, human and nonhuman, alike, considered actants — interacting within an organization and around the organization within its ecosystem of customers, partners, competitors, regulators and other stakeholders.

The systematic interaction of actants, each participating as its own experiential-agential center within the system gives rise to a polycentric order — which service design views as an emergent order with its own kind of being: a service.

But no service is known from “a view from nowhere”. It is always experienced by someone, from some point in the system, holographically (the image of the whole subsists in each of its parts. Each participant in the service is a jewel in the Net of Indra, which experiences and acts from its own node. This multiple view-from-within is what could be called pluricentricity.

Service design is concerned both with the third-person / objective polycentricity of organizations and services and the myriad first-person / subjective pluricentricity of actants within organizations and services, and how polycentricity and pluricentricity mobiously, thumocratically (!) interform one another.


I’ve said before that I worship the distributed God. God’s distribution, of course, saturates all being equally, but to finite beings like ourselves it is concentrated in souls, the nucleus of which is thumos.

When I think about value exchanges I associate it with the circulation of the divine light in the sefirot.

(“Enlist every ounce of your bright blood, and off with their heads!” In Tarot, the letter shin is associated with Judgment. And here the Kahnemaniacs lose their last shred of patience. “Barnum!” Yes. But before you start stoning me with your cognitive bias accusations, ask yourself this: Do I know my own faith? We certainly know what our peers accept as true. We know very well what will get us ostracized if we voice doubt. Some of us know what we can successfully argue and defend. But do we know what truths we would bet our life on? I suspect not. No, no: We’re all post-truth now, especially those of us who insist on truth. We all suffer spurious ideas for the sake of identity. None of us believes three quarters of our “beliefs” and maybe least of all the ones we get emotionally worked up over. We think we’ve “done the work” of overcoming our biases, but we have not overcome the fact that we harbor extreme cognitive bias toward where our biases are and aren’t. We are blind to where our justice itself is most glaringly unjust, and if we refuse to acknowledge this… well, that is blindness doing blindness. If we are honest, which we are not, we will acknowledge that we have already sold ourselves out to pay admission to our social class. We are intellectually and spiritually insolvent. We have no personal integrity to preserve. So why not indulge the Barnum effect for the sake of serious, joyous play? Witness: if we are hospitable and entertain ideas that entertain us, we may receive invitations to higher worlds. The invitation is addressed to our thumos, and we accept with “hineini”.)


Liberal saint Richard Rorty famously taught “Anything can be made to look good or bad, important or unimportant, useful or useless, by being redescribed.”

I want to redescribe design to make it look and feel spiritually important.

And I want to redescribe the spiritual to manifest its pervasive presence in the ordinary,

And I want to redescribe both together to accentuate our duty to shape our world and invest ourselves in it so the world manifests its spiritual provenance and destiny.

We are responsible for forming a world we can care about and willingly serve.

)O+

Materialized magic

A service is a collective, intelligent being.

A service exists polycentrically as a being with multiple agential centers whose interactions generate a new agential center who cannot be reduced to any one of its constituent centers.

Yet, at the same time, each of the constituent agential centers continues to experience and participate in the service, from its respective center. So services are also pluricentric.

The pluricentric experience motivates and directs various forms of participation in the service, which affects the polycentric being of the service as a whole, and ripples through the pluricentric experiences and responses of each participant.

A simple example to demonstrate how these terms complement: A marriage, like a service, is a polycentric collective being. The marriage has its own being, irreducible to the being of either spouse. However, the marriage is also pluricentrically given to each spouse. (And if the couple has a baby, the polycentric being of the family shifts its center to embrace its newest agential center, and this shift is experienced pluricentrically by each spouse. The marriage itself has changed, and effort is required to maintain its continuity.)

All people have experiences of polycentric and pluricentric being, but very few people can conceptualize it or navigate it as the kind of being it is. Many of us use vague romantic terms like vibes or spirit or feel or mood or culture to indicate an ethereal presence within a group, organization or region.

?Esoteric types believe they can interact directly with this kind of ethereal presence, bypassing its materiality. ? I believe this has drastically limited the effectiveness of the esoteric arts. But ignoring supraindividual polycentric being has also drastically limited the effectiveness of subject-blind social engineering — or at least its effectiveness in producing anything fit for human participation.?


I need to wrap up, so I will conclude with Kabbalistic abbreviation:

A good service lives across worlds:

Assiyah makes a service materially actual and effective.

Yetzirah makes a service alive and meaningful.

Beriah makes a service serve good.

Mission mistatement

I am still coping in my usual way, by bludgeoning my angst with my philosopher’s stone.

If the below reads like diary logorrhea, that is because it is. I don’t know why I can’t just keep a private diary like a normal person. My diary is powered by confessional exhibitionism. Dignity is not my lot.


In design, we work in teams to make things for groups of people.

Each team member has significant differences in how they experience, understand and respond to the world.

Each person for whom the team designs also experiences, understands and responds to the world differently.

If we stay suspended in the wordworld, many of these differences slide by us without notice. Imprecision, inattention, synonyms, vapid jargon coat language with social grease, and keep things slippery and smooth.

Designers, however, live under the Iron Law of Pragmatism:

In order to ascertain the meaning of an intellectual conception one should consider what practical consequences might conceivably result by necessity from the truth of that conception; and the sum of these consequences will constitute the entire meaning of the conception.

One of my dear designer friends summarizes this as “…and therefore?” We designers must body forth the myriad therefores blackboxed inside abstract words as concrete things: visualizations, approaches, plans of action, prototypes, artifacts, new social arrangements — things that will be put to the test.

As soon as abstract words are applied and translated into concrete things, things get abruptly solid, resistant, obtrusive, abrasive, disturbing, distressing.

The making and doing of concrete things is where differences manifest, and manifest hard.

These differences in experience, understanding and response and — even more dramatically, the (meta)differences in how we (meta)experience, (meta)understand and (meta)respond to the experiences, understandings and responses of other people — painfully and dramatically manifested in the practical — all this is the everyday hell of the life of a designer.


Designers live in a hell of subjective difference refracted through incompatible objectivities, conflicting values, spastically dis-concerted responses.

And this hell is made exponentially harder by non-designers who refuse to accept these differences as a point of departure for design work.

These non-designers refuse to do their work outside their own private workshop paradise of their own objective certainty, their own rigid conceptions of objectivity and judgments of proper conduct, methodological rigor and quality.

These non-designers are happy to work on design problems, as long as they have everything their own way, following the laws of their own private paradise — which is precisely the opposite of how design proceeds.

It has been fashionable for some time for self-proclaimed designers to self-efface and flatter others by claiming that “everyone designs” and therefore “everyone is a designer.” This is horseshit. Many professional designers aren’t even designers.

Few people can tolerate the hell designers must navigate to do their work.

And even designers have limits. Any Atlas will, at some point, buckle, when one too many uncooperative paradises has been piled on his shoulders.


When people naively speak of a given, self-evident, objective truth of a given, self-evident, objective reality, implying an absolute objective truth — whether metaphysical or “ontological” or spiritual or social or scientific or technical or psychological — any designer who aspires to etiquette must stifle sarcasm.

Absolute objective truth is an oxymoron.

And objectivity is neither given, nor universal.

Establishing shared objectivity is hard work.


What is the origin of these differences in experience and response?

Faith.

Faith is the purely subjective background of all objectivity.

Faith is the tacit metaphysical ground that generates our uncannily divergent ontologies

The subjective being of faith is known only by its objective fruit.

Faith bodies forth objective fruit that — for those with eyes to see it, ears to hear it, skin to feel it, tongues to taste it, noses to smell it, souls to intuit it — indicates a world of origin.

A faith enworlds a given portion of reality.


Design is a metafaith and metaenworldment that deals in faiths and enworldments and works to reshape them and make them sharable.

That is our mission.

The world needs design so badly it rejects design.

Absolutism, Sarcasm and Alienation

Sarcasm is what we do when we are forced to do the ironic work another refuses to do themselves.


As Richard Rorty taught, irony is a core virtue of citizenship in a liberal democracy.

A good citizen must both hold to their own ideals while also respecting the fact that others do the same — and that everyone egocentrically thinks their ideal is manifestly superior for what are manifestly the best reasons.

Liberal-democratic irony can be summed up in a pluricentric maxim: “I am not the only center of the universe.” It is a supplementary update to the Golden Rule.  A patch, if you will.

Liberal-democratic institutions are intended to operationalize this respect for universal egocentricity.

It is true that they rarely achieve this noble goal perfectly. But they do it far better than one group deciding that its collective egocentricity is so self-evidently superior that it can just unilaterally impose its own moral whim.

And if one egocentric person or one egocentric group loses its pluricentric irony and begins to naively assume that the noble goal of liberal-democracy is identical to the ideal it egocentrically believes… and if that group condemns liberal-democratic institutions whenever those institutions deviate from its own egocentric ideal… or worst of all, and sees such deviation as evidence that these institutions are no longer liberal-democratic!…

Well, the irony here is that it is the egocentric person or group who has lost its liberal-democratic virtue of irony. It is only because they no longer know what liberal-democracy means that they think it is lost.

They, themselves, are the enemies of what they believe they epitomize.


When a citizen of a liberal democracy lacks the virtuous irony required for participation in liberal-democratic life, and fails to exercise it, this is first, comical, then frustrating, then offensive, then alienating, then just infuriating.

You can try to explain it to them, but if they lack ironic sense, they will fail to understand.

They will object, “This doesn’t make sense.” Lacking all irony, if it makes no sense to them, they will assume the idea itself has no sense — that it is nonsense.

Ironically, I’ve known experts in irony who had no idea at all how to be ironic. They knew all about irony, but in practice they were entirely unable to think ironically.

They speak of history testifying unambiguously about moral shortcomings of this nation. Of how this history unambiguously implies their preferred forms of activism. Of how it is responsible use of power to compel those subject to one’s power — and unable to resist — to conform to one’s own socio-political and ethical ideals.

According to them, power disparities are bad only when they are abused.

Sure, people in the past thought they were using their power for good, but they were naive and wrong.

Unlike us.


Notice the sarcasm. Notice the contemptuous tone.

Respect is irony we exchange in dialogue.

Respect acknowledges that when we look at another  and see them in our world, they look back and see us in their world. It says that we each are the center of a universe in which we somehow both dwell together.

Contempt is lack of this respect — for the other, for togetherness in pluricentricity. Contempt takes one’s own naive egocentricity for reality itself, and cares nothing about what the other thinks or feels about it.

Sarcasm is contempt for another person’s contempt. It is irony frustrated to the point of alienation.

Sarcasm is what we do when we must do another’s ironic duty for him, because he will not do it himself. We say contemptuously for the other what he should have said himself with ironic self-awareness.


So all you brave defenders of democracy — with your unmatched intelligence, self-awareness, humanity, sensitivity, empathy, moral decency and courage — thank you for all you have done, or at least tried to do.

Thank you for instructing us on our unconscious prejudices, our cognitive biases, our motivated reasoning, our unearned, unjust privilege, our self-interested abuses of power.

Hopefully, you and your true-believing allies will soon get the unlimited, unopposed power you need to remake the world into a kinder, juster, more equitable and more diverse place.

Manifesto as genre

I find the manifesto an attractive genre.

Most persuasive writing takes disagreement or indecision as its point of departure. Not the manifesto. A manifesto assumes agreement or at least sympathy and persuades toward full embrace and action.


A good manifesto activates an egregore.


One other winning characteristic of the manifesto is its brevity, which makes it eminently letterpressable and chapbookable. I have at least two manifestos I could write:

  • Exnihilist Manifesto — Reality is morally meaningful and you know it. And reality is pregnant with surprise.
  • Polycentrist Manifesto — The world we inhabit is one of myriad experiential and agential subjective centers. We should not be naively ego-centric, nor naively other-centric. We should polycenter ourselves. Empathy, the Golden Rule, law and principles are indispensable to polycentered life.