Brace yourself for “trad”

A couple of weeks ago I wrote a tantrum, “Chastening to come” anticipating an illiberal right-wing backlash to the open illiberalism of progressivists. Ezra Klein’s latest podcast features a conversation with Sohrab Ahmari, a representative of exactly the kind of perspective I fear — a Catholic convert who sees the latest aggressive imposition of progressivist cultural values as justification for imposition of his own traditional values.

I think this is the liberal paradox that is sown through every chapter of The Unbroken Thread… That what is promised as liberation ends up working out as a kind of new and worse tyranny than the authoritative structures that it replaced. So it was possible to say maybe in the 1950s and ‘60s, that cultural deregulation would lead to a neutral society in which no cultural account of what it means to be human or sort of comprehensive account of the good is enshrined and occasionally coercively enforced against individuals.

I don’t think you can say that now, 50, 60, 70 years later, when you see how the project of liberation itself has come to become quite coercive and censorious. So there’s no escaping some account of the good being enshrined and forcibly enforced in society. You cannot say that after a wave of university cancellations, of the degree to which speech is regulated. Again, you have to agree with me that private regulation can be just as coercive as governmental authorities doing it. That the formal distinction between them is a tissue, and it’s not that thick of a tissue.

And if that’s the case, then this concern about regulation just becomes liberals saying, we want our norms to be coercively enforced, to which a more traditionalist person would say, yes, and yours are new and radical and you can see how they do harm, especially to the weak people in society. So, no, I disagree. And I will politically oppose that.

If some official cultural value will always be imposed by someone,  is it any more illiberal to impose traditional values than to push anti-traditional ones? Like progressivists, he sees liberal tolerance as disingenuous nonsense, and views progressivism itself as the terminus of left liberalism’s slippery slope of separating church as far as possible from state — first with protections from policies meant to enforce traditional values, but finally enforcement of anti-traditional values through new policies.

When the pendulum swings back right, the left will find itself far less able to make liberal appeals for tolerance, not only because it explicitly scorned these principles when others tried to appeal to them, but also because they demonstrated they were not in fact after equality but for total progressivist domination in every sphere of life.

Engineering, monocentric design, polycentric design

All engineering is done for some human purpose, even when it does not focus on the people who will eventually use it. Every engineering problem is defined with an eventual use in mind. An engineer develops a system that solves the defined problem.

Once the engineered thing is used by someone, however this can be viewed as a larger system — a hybrid system composed of interacting human and non-human components. It is now a design.

It is the job of the designer to develop hybrid systems of interacting human and non-human elements.

*

Let’s shift how we look at design, and view it in a cool, objective, impersonal and engineerish light. Imagine a person, who we’ll name “User”, interacting with an engineered artifact which we will call “widget”.

If User understands the widget and uses it to do something useful in a desirable way, User is likely to choose to stay engaged. The human and non-human components stay connected together, interacting systematically, and functioning together as intended. But if User finds the widget confusing, difficult, useless or unpleasant and chooses not to stay engaged, the hybrid system loses its human component, and falls apart as a design, even if that isolated widget functioned exactly as it was engineered to.

Designers talk a lot about experiences. Good experiences are ones that keep people engaged as participants in a hybrid system completed by their use. Bad experiences cause design system to lose their human parts and to break into unused engineered components.

For this reason, many designers say that their ultimate output is experiences. I would argue that these good experiences are the best means to another end: to keep the human part of hybrid systems engaged in willing participation in hybrid systems. (* See note below if you want some political provocation.)

*

I came up with this way of seeing design and engineering when I was trying to explain to my engineer father why design research is so important. He was a ceramic engineering professor and taught classes on material science. He’d teach engineering students how various kinds of glass or other ceramics performed under different conditions so they would behave as expected when used in components of engineered systems.

I told my dad that design researchers were like material scientists for the human components of design systems, but much of what we needed to understand what was happening subjectively with them, as well as physically.

*

To repeat: every engineered component is implicitly part of a larger design system.

This can be carried forward one more step:

Every design used by some individual person can be seen as a node in a larger polycentric design system — which happens, not in individual experience, but as a social system, among interacting persons, each having an experience of the interaction, each choosing to engage with or disengage from the system.

A monocentric design (focused on a single person) becomes part of a polycentric design system  when it shapes and colors how multiple persons interact with one another within a social system.

*

People sometimes ask how user experience (UX), customer experience (CX) or employee experience design relates to service design.

UX, CX and other Xs  are monocentric design disciplines.

Service design is a polycentric design discipline.


Note: For political reasons, it has been unwise to express what designers do in this way, because it implies changes in method, organizational design and, possibly, reporting structure. Someday perhaps we’ll heed these implications. Engineering efforts should be informed, defined and directed by designers. But the industrial revolution is still not finished winding down, and we still live in an engineering age. Engineers and other STEM disciplines are thought to hold the answers to life’s problems. This exaltation of STEM is actually creating most of these problems, not solving them. And the identities of STEM practitioners has zero to do with it, either — the disciplines themselves methodologically exclude precisely the considerations that most need to be included and considered in resolving societal problems. If you are trying to solve the wrong problems, or if the problem is misframed, no amount of technical ingenuity will help. But this is a whole other diatribe.


Philosophy is a polycentric design discipline.

On screenplays

The compulsion to resolve conflict with others through dialogue is natural and good.

But some forms of conflict arise precisely from an incapacity for dialogue.

The problem might be the fault of one party or another, or both, or even neither. The problem might be specific to the relationship, a peculiarity of the chemistry of two misfitted personalities, and not attributable to any conspicuous shortcomings of anyone. The conflicting factors might be distributed between the conflicting parties and deeply engrained in the history and habits of the relationship, out of the direct control of either side, and in certain circumstances difficult or impossible to effectively address.

In these cases, attempts to resolve the conflict are unlikely to succeed, and are more likely to create even more conflict and more need for resolution.

And that is actually fine.

These reconciliations are not emergencies, and when they seem to be, things might not be as they seem so self-evidently to be.

*

Sometimes our urgent need to resolve things with another person is not actually for the sake of the relationship at all — but, in fact, for the sake of restoring our own self-image, damaged by contact with real otherness. We are not trying to heal the relationship, or even heal ourselves, but rather to heal an image of ourselves, our morality, our sense of omniscience, our artistic vision of life.

If we manage to mature as people, sometimes life shows us that our efforts to reconcile — sincere efforts, too! — were really just attempts to persuade the other person to stop being so other, and instead to submit to performing the role of the person we need them to be. — All this so we can return to the comfortable self-satisfaction of playing our role in our movie.

Or, more accurately, our roles, plural.

We forget how many roles involved in creating movies are not acting roles.

In our own movie we are not only the star actor — we are also scriptwriter, producer, director, and editor. We may also be promoter, red carpet gala and paparazzi. Some of the more eggheaded of us are also film critic. All of us are audience.

Depending on who we are, we may root our selfhood in any of these roles, and what is at stake in many conflicts is not the on-screen drama but the off-screen creative differences.

The worst of these creative conflicts are those where one or both artists refuse to allow the other to be anything but a moving image on their screen. The real stakes are not the colorful shadows thrown on the screen, or even in the bright bulbs of the projector, but up out in the sunlight of reality, out in the source of these projected visions and self-contained realities, overlapping, clashing divine sparks — the jewels-within-jewels, jewels-within-nets, nets-within-jewels of Indra’s Net.

We may live our whole lives and die without ever catching ourselves in the act of relegating others to the confines of our screens. If so, we will have been one of the blessed ignoramuses who were right all along. Most of us fail to ever notice that we are not God.

Relationships are less like movies and more like improv. Each actor has a tentative vision of what is going on, but also intuits and responds to what other actors are doing and envisioning and intuiting, and the action transcends them all, while being immanent in each of them and all of them.

Only here, in the sunlight of improv, is reconciliation possible.

Reconciliation is not scripted, not directed, not produced. And despite popular wisdom, forgiveness is not a matter of editing or rewriting a script.

Art is enworldment

Too many people think art is the production of interesting, pleasing or entertaining sounds, images, performances, etc. This mode of making produces sterile artistic product.

We have forgotten that real art founds whole new ways to exist in the world.

Art is not here to be looked at, listened to or experienced. Art is here to give us new ways to look from ourselves, listen to the world around us and experience reality.

Socially, the purpose of artists is to enlarge the world and make room for more kinds of life, more kinds of personhood.

*

This helps explain why art is so often created by misfits.

The artist does not fit into the world as it is, so they have to enworld a bigger world capable of accommodate them, so it can welcome them home.

*

The purpose of art is enworldment.

*

This is true also for philosophy. Philosophy is not here to produce arguments for what is true, or contrive new explanations for this and that, or speculate on what might be the case. Philosophy is the design of new ways to conceive existence, to experience life, to relate to others, to respond to events and to make something new of oneself and reality.

  • I say “design” because philosophies are not only about experience but interaction —  much of it functional — among groups of people. There is a need for what Nick Gall calls (borrowing from software engineering) interoperability. In cases where the user of something might be very different from the creator, design methods for explicitly understanding  and accommodating difference  are indispensable. It is true that philosophy has been done by solitary artists communicating to the few capable of understanding them, but this is only an accident of history. When our ways of conceiving existence begin to threaten our continued existence, it might be time to revisit how we think about how we think about thinking.

From the Proceedings of the Fruitionist Society

Proceedings of the Fruitionist Society
Sunday, October 17, 2021.

Commenting on Francis Fukuyama quipping “liberalism can’t get you out of bed in the morning”:

I think liberal apologists are wrong that “liberalism can’t get you out of bed in the morning”

I’m frustrated that liberals are still reaching for the boring old practical arguments — more peace, more prosperity. These are all good things we value more when we stop having them. But what matters most is more personality. Liberalism protects personal uniqueness in the private realm. That is something that does get me out of bed every day. You can encounter a person’s unique strange center if you try to draw it out and you are willing to meet it with your own. Liberal conditions protect and affirm both the uniqueness of souls and their social emergence.

Part of the reason I respect conservatism is that these pro-soul conditions require social formalities — laws, etiquette, tradition. Anarchic chaos of complete unfettered freedom does not enable uniqueness of souls.

*

Fruitionism — the commitment to radically new conceptions that generate and open us to many otherwise inconceivable possibilities — is crucial, because without this production of new conceptions and possibilities, politics devolves into zero sum squabbling over existing actualities. For one group to gain freedom, another group has to lose freedom. Fruitionism expands the possibility pie, and reveals new resources that can balance imbalances.

I believe the next phase of liberalism ought to be fruitionist liberalism.

*

Growing up, my daughters were told by their mother “There is always a solution to the problem.” But that solution often cannot be found if the opposing parties in a conflict remain entrenched in their current conceptions.

There is an “opening of the hand” of comprehension — an ungrasping of what the conflict is, what you want, what the other wants, who the other even is — that must precede progress.

This opening of the hand, this preconciliation, can be felt directly, almost physically. You must want it, let the other know you want it, and invite this spirit into your midst.

I try to invite it by saying things like, “I care more about you, more than I care about what I think.” And “I won’t be satisfied with any solution, until you are also satisfied with it.” And “This is a painful process, but it is always like this if you are conceiving something genuinely new. These are the birth pangs of a breakthrough.”

This reconciliation requires mutuality. If one side cannot imagine they don’t already know, if they really only want to debate you into submission, if they delegitimize your understanding (by suspecting you of secret evil motives, as the right tends to do, or diagnosing your false consciousness, as the left habitually does), if they don’t know the difference between you and what they make of you (reducing you to a category, stereotype or identity) this cannot happen — at least not immediately.

It is far more fruitful to find people who disagree with you but who care about resolving it, or at least understanding the essence of the disagreement, and to than debating the pre-persuaded. It is all about producing living solidarity in the liberal middle, and enlarging that solidarity to the greatest possible extent, so that the extremes can do their extremism on the margins, mostly in private, harmlessly. They are not life-threatening to a healthy body politic.

H. L. Mencken on aristocracy in America

H. L. Mencken is a glorious weirdo. My best attempt to describe him would be “Mark Twain on a Nietzsche bender.” Here’s a sample of his personality:

“American Culture”

From THE NATIONAL LETTERS, PERJUDICES: SECOND SERIES, 1920, pp. 65–78. First printed in the Yale Review, June, 1920, pp. 804–17

The capital defect in the culture of These States is the lack of a civilized aristocracy, secure in its position, animated by an intelligent curiosity, skeptical of all facile generalizations, superior to the sentimentality of the mob, and delighting in the battle of ideas for its own sake. The word I use, despite the qualifying adjective, has got itself meanings, of course, that I by no means intend to convey. Any mention of an aristocracy, to a public fed upon democratic fustian, is bound to bring up images of stockbrokers’ wives lolling obscenely in opera boxes, or of haughty Englishmen slaughtering whole generations of grouse in an inordinate and incomprehensible manner, or of bogus counts coming over to work their magic upon the daughters of breakfast-food and bathtub kings. This misconception belongs to the general American tradition. Its depth and extent are constantly revealed by the naïve assumption that the so- called fashionable folk of the large cities—chiefly wealthy industrials in the interior-decorator and country-club stage of culture—constitute an aristocracy, and by the scarcely less remarkable assumption that the peerage of England is identical with the gentry—that is, that such men as Lord Northcliffe, Lord Riddel and even Lord Reading were English gentlemen.

Here, as always, the worshiper is the father of the gods, and no less when they are evil than when they are benign. The inferior man must find himself superiors, that he may marvel at his political equality with them, and in the absence of recognizable superiors de facto he creates superiors de jure. The sublime principle of one man, one vote must be translated into terms of dollars, diamonds, fashionable intelligence; the equality of all men before the law must have clear and dramatic proofs. Sometimes, perhaps, the thing goes further and is more subtle. The inferior man needs an aristocracy to demonstrate, not only his mere equality, but also his actual superiority. The society columns in the newspapers may have some such origin. They may visualize once more the accomplished journalist’s understanding of the mob mind that he plays upon so skillfully, as upon some immense and cacophonous organ, always going fortissimo. What the inferior man and his wife see in the sinister revels of those brummagem first families, I suspect, is often a massive witness to their own higher rectitude—in brief, to their former grasp upon the immutable axioms of Christian virtue, the one sound boast of the nether nine-tenths of humanity in every land under the cross.

But this bugaboo aristocracy is actually bogus, and the evidence of its bogusness lies in the fact that it is insecure. One gets into it only onerously, but out of it very easily. Entrance is elected by dint of a long and bitter struggle, and the chief incidents of that struggle are almost intolerable humiliations. The aspirant must school and steel himself to sniffs and sneers; he must see the door slammed upon him a hundred times before ever it is thrown open to him. To get in at all he must show a talent for abasement—and abasement makes him timorous. Worse, that timorousness is not cured when he succeeds at last. On the contrary, it is made even more tremulous, for what he faces within the gates is a scheme of things made up almost wholly of harsh and often unintelligible taboos, and the penalty for violating even the least of them is swift and disastrous. He must exhibit exactly the right social habits, appetites and prejudices, public and private. He must harbor exactly the right enthusiasms and indignations. He must harbor exactly the right enthusiasms and indignations. He must have a hearty taste for exactly the right sports and games. His attitude toward the fine arts must be properly tolerant and yet not a shade too eager. He must read and like exactly the right books, pamphlets and public journals. He must put up at the right hotels when he travels. His wife must patronize the right milliners. He himself must stick to the right haberdashery. He must live in the right neighborhood. He must even embrace the right doctrines of religion. It would ruin him, for all society column purposes, to move to Union Hill, N. J., or to drink coffee from his saucer, or to marry a chambermaid with a gold tooth, or to join the Seventh Day Adventists. Within the boundaries of his curious order he is worse fettered than a monk in a cell. Its obscure conception of propriety, its nebulous notion that this or that is honorable, hampers him in every direction, and very narrowly. What he resigns when he enters, even when he makes his first deprecating knock at the door, is every right to attack the ideas that happen to prevail within. Such as they are, he must accept them without question. And as they shift and change he must shift and change with them, silently and quickly.

Obviously, that order cannot constitute a genuine aristocracy, in any rational sense. A genuine aristocracy is grounded upon very much different principles. Its first and most salient character is its interior security, and the chief visible evidence of that security is the freedom that goes with it—not only freedom in act, the divine right of the aristocrat to do what he damn well pleases, so long as he does not violate the primary guarantees and obligations of his class, but also, and more importantly, freedom in thought, the liberty to try and err, the right to be his own man. It is the instinct of a true aristocracy, not to punish eccentricity by expulsion, but to throw a mantle of protection about it—to safeguard it from the suspicions and resentments of the lower orders. Those lower orders are inert, timid, inhospitable to ideas, hostile to changes, faithful to a few maudlin superstitions. All progress goes on on the higher levels. It is there that salient personalities, made secure by artificial immunities, may oscillate most widely from the normal track. It is within that entrenched fold, out of reach of the immemorial certainties of the mob, that extraordinary men of the lower orders may find their city of refuge, and breathe a clear air. This, indeed, is at once the hall-mark and the justification of a genuine aristocracy—that it is beyond responsibility to the general masses of men, and hence superior to both their degraded longings and their no less degraded aversions. It is nothing if it is not autonomous, curious, venturesome, courageous, and everything if it is. It is the custodian of the qualities that make for change and experiment; it is the class that organizes danger to the service of the race; it pays for its high prerogatives by standing in the forefront of the fray.

No such aristocracy, it must be plain, is now on view in the United States. The makings of one were visible in the Virginia of the Eighteenth Century, but with Jefferson and Washington the promise died. In New England, it seems to me, there was never anything of the sort, either in being or in nascency: there was only a theocracy that degenerated very quickly into a plutocracy on the one hand and a caste of sterile pedants on the other—the passion for God splitting into a lust for dollars and a weakness for mere words. Despite the common notion to the contrary—a notion generated by confusing literacy with intelligence—the New England of the great days never showed any genuine enthusiasm for ideas. It began its history as a slaughterhouse of ideas, and it is today not easily distinguishable from a cold-storage plant. Its celebrated adventures in mysticism, once apparently so bold and significant, are now seen to have been little more than an elaborate hocus-pocus—respectable Unitarians shocking the peasantry and scaring the horned cattle in the fields by masquerading in the robes of Rosicrucians. The notions that it embraced in those austere and far-off days were stale, and when it had finished with them they were dead. So in politics. Since the Civil War it has produced fewer political ideas, as political ideas run in the Republic, than any average county in Kansas or Nebraska. Appomattox seemed to be a victory for New England idealism. It was actually a victory for the New England plutocracy, and that plutocracy has dominated thought above the Housatonic ever since. The sect of professional idealists has so far dwindled that it has ceased to be of any importance, even as an opposition. When the plutocracy is challenged now, it is challenged by the proletariat.

Well, what is on view in New England is on view in all other parts of the nation, sometimes with ameliorations, but usually with the colors merely exaggerated. What one beholds, sweeping the eye over the land, is a culture that, like the national literature, is in three layers—the plutocracy on top, a vast mass of undifferentiated human blanks bossed by demagogues at the bottom, and a forlorn intelligentsia gasping out a precarious life between. I need not set out at any length, I hope, the intellectual deficiencies of the plutocracy—its utter failure to show anything even remotely resembling the makings of an aristocracy. It is badly educated, it is stupid, it is full of low- caste superstitions and indignations, it is without decent traditions or informing vision; above all, it is extraordinarily lacking in the most elemental independence and courage. Out of this class comes the grotesque fashionable society of our big towns, already described. It shows all the stigmata of inferiority—moral certainty, cruelty, suspicion of ideas, fear. Never does it function more revealingly than in the recurrent pogroms against radicalism, i.e., against humorless persons who, like Andrew Jackson, take the platitudes of democracy seriously. And what is the theory at the bottom of all these proceedings? So far as it can be reduced to comprehensible terms it is much less a theory than a fear—a shivering, idiotic, discreditable fear of a mere banshee—an overpowering, paralyzing dread that some extra-eloquent Red, permitted to emit his balderdash unwhipped, may eventually convert a couple of courageous men, and that the courageous men, filled with indignation against the plutocracy, may take to the highroad, burn down a nail-factory or two, and slit the throat of some virtuous profiteer.

Obviously, it is out of reason to look for any hospitality to ideas in a class so extravagantly fearful of even the most palpably absurd of them. Its philosophy is firmly grounded upon the thesis that the existing order must stand forever free from attack, and not only from attack, but also from mere academic criticism, and its ethics are as firmly grounded upon the thesis that every attempt at any such criticism is a proof of moral turpitude. Within its own ranks, protected by what may be regarded as the privilege of the order, there is nothing to take the place of this criticism. In other countries the plutocracy has often produced men of reflective and analytical habit, eager to rationalize its instincts and to bring it into some sort of relationship to the main streams of human thought. The case of David Ricardo at once comes to mind, and there have been many others: John Bright, Richard Cobden, George Grote. But in the United States no such phenomenon has been visible. Nor has the plutocracy ever fostered an inquiring spirit among its intellectual valets and footmen, which is to say, among the gentlemen who compose headlines and leading articles for its newspapers. What chiefly distinguishes the daily press of the United States from the press of all other countries pretending to culture is not its lack of truthfulness or even its lack of dignity and honor, for these deficiencies are common to newspapers everywhere, but its incurable fear of ideas, its constant effort to evade the discussion of fundamentals by translating all issues into a few elemental fears, its incessant reduction of all reflection to mere emotion. It is, in the true sense, never well-informed. It is seldom intelligent, save in the arts of the mob-master. It is never courageously honest. Held harshly to a rigid correctness of opinion, it sinks rapidly into formalism and feebleness. Its yellow section is perhaps its best section, for there the only vestige of the old free journalist survives. In the more respectable papers one finds only a timid and petulant animosity to all questioning of the existing order, however urbane and sincere—a pervasive and ill-concealed dread that the mob now heated up against the orthodox hobgoblins may suddenly begin to unearth hobgoblins of its own, and so run amok.

For it is upon the emotions of the mob, of course, that the whole comedy is played. Theoretically, the mob is the repository of all political wisdom and virtue; actually, it is the ultimate source of all political power. Even the plutocracy cannot make war upon it openly, or forget the least of its weaknesses. The business of keeping it in order must be done discreetly, warily, with delicate technique. In the main that business consists in keeping alive its deep-seated fears—of strange faces, of unfamiliar ideas, of unhackneyed gestures, of untested liberties and responsibilities. The one permanent emotion of the inferior man, as of all the simpler mammals, is fear—fear of the unknown, the complex, the inexplicable. What he wants beyond everything else is security. His instincts incline him toward a society so organized that it will protect him at all hazards, and not only against perils to his hide but also against assaults upon his mind—against the need to grapple with unaccustomed problems, to weigh ideas, to think things out for himself, to scrutinize the platitudes upon which his everyday thinking is based.

One thing I love about this essay is it illuminates how liberalism must protect all marginal persons from the tyranny of majority. Not only the downtrodden, but also, and perhaps more importantly, the uptrodden. Because the uptrodden freak class is the most reliably fertile ground for fruitionist epiphany.

If I taught design

If I were responsible for a design curriculum, the first year of study would be focused exclusively on usability.

Students would sit with people and watch them attempt to use various things. They would watch people use mobile apps, kitchen appliances, car dashboards, etc.

They would watch people trying to understand various media, starting with posters, fliers and short videos before progressing to art, literature and non-fiction, and see where they were able to sharpen or change their understandings in fruitful ways.

They would follow customers as they researched insurance policies, enrolled in them, then filed and received claims. Then they would follow the same processes from the employee side, observing actuaries, agents, CSRs, claim investigators and so on. Then they’d observe the leaders of these organizations to see how decisions were made that shape the employee’s responses to customer needs.

They would go into schools and watch what teachers do, not only in the classroom, but also late into the evenings and early in the mornings, all seven days of the week. And they would also watch school administrators hang out in meetings deciding what else to require teachers to do. And they would learn about the experiences of students from various backgrounds, in the classroom, around school and at home.

They would observe political institutions at the local, state and federal level, and see how laws and policies are hammered out. Then they would observe the implementation of these laws and policies, and compare intentions with actuality.

The second year would be redesigning these artifacts, experiences, interactions, processes and organizations — but solely in order to fix existing problems. No rethinking, only improving.

The third year would be dedicated to innovation — to understanding people, interacting groups, institutions and use contexts, and rethinking systems to make them work fundamentally differently, or to do entirely new things nobody has thought of.

The fourth year would develop the students’ sense of form, aesthetics and craft.

If, after making it through this demanding program, students felt willing and ready to bear the sacred responsibility of designing real products and services that real people will actually use, experience, or even adopt and incorporate into the fabric of their everyday lives, they will be required to earn an advanced degree and to go through rigorous examinations to ensure they can be entrusted to design and play a part in shaping our material and spiritual existence.

Apple is better off without Jony Ive’s glitz

Someone posted this article on my company slack about Apple finally understanding that their brainless, aesthete’s arrogance was causing them to make much prettier, but far worse, products. I must say, since I bought my latest MacBook it in 2018, I’ve been infuriated by the sheer wrongheadedness of its design. So, of course, this inspired another of my design rants.

I’ll post the whole thing below, but the part of this spew I’m happiest with is this bit:

A design system is complete only in its interaction with people — the use of its users, the action of its actors. Without people using it, a design artifact is only a component of a design system.

I’ve tried to articulate this thought  before, but this is the best it’s come out, so far. It is this — that people are viewed as an intrinsic part of the system being developed — that should distinguish engineering from design.

Here’s the full rant:

Jony Ive is a first-rate talent, obviously.

But, sadly, his was the wrong first-rate talent for the job he was asked to do at Apple. His talent is sculpture. And it is precisely his artistic genius that disqualifies him from doing great, or even good, design.

Ive’s exaltation of Ramsian elegance over usability, deeply damaged Apple in ways they may not fully realize.

The laptops were only one example, and not even the worst. It was his software design misleadership that harmed Apple the most. Ive ruined iOS with his “anti-skeumorphic” embrace of flat design, which was essentially a system-wide affordance-ectomy. Those fake shadows Ive mistook for decorations, were, in fact, cues that helped users understand how to interact with the screen! While most of those screens were more beautiful to behold after he performed his cosmetic magic on them, that’s not what they are for. User interfaces are for interaction, and it is in the quality of the interaction where UI beauty should be judged. Ive’s interaction designs were confusing, affordanceless trial-and-error pigshit, draped over with elegantly minimalistic graphic design. Their graphical elegance was purchased at a cost of requiring users to decipher them to figure out what was a merely graphical informational or aesthetic element to be read or looked at and what were widgets capable of specific kinds of interaction. Ive prioritized the static appearance of a screen over the the dynamic experience of using it to do something.

In this principled arrogance of imposing an aesthetic vision on passive consumers, Ive aped the worst qualities of Jobs. Jobs’s saving grace was that he loved interaction design as much as ID and graphic design and saw to it that the interactions, most of all, were insanely great.

Jobs instinctively understood the single most important thing every reflective designer must never forget:A design system is complete only in its interaction with people — the use of its users, the action of its actors. Without people using it, a design artifact is only a component of a design system. Jobs judged his work with the human element included. (That human usually himself, but somehow he was able to discern — and maybe that was his best talent.)

But Ive did not understand this. Accordingly he made artifacts so pure that the presence of a person and the context of a life ruined their photogenic perfection. Without Jobs’s supervision, Ive basically beautified Apple’s portfolio into a fashion shitheap. Very few people seem to perceive this key difference, and they have not grasped the decay of Apple’s brand from one founded on wonderful interactive experiences to one of looking-at and being-seen-owning desirable objects — consumer gaze fodder.

I’m glad Ive is gone. I’m glad Apple might be returning to designing products to be enjoyed in use rather than adorned, photographed, awarded, chattered about and documented for eventual worshipful career retrospectives.

Ive should never have been put in charge of Jobs’s legacy. He should have stuck with what he’s dedicated the rest of his life to: crafting luxury goods for the obscenely rich. Stuff like yachts and jewelry, meant to be seen from afar, admired and envied. That’s where is heart is.

It will take a decade for Apple to fully recover from the glitz, if it ever chooses to kick designer luxury to the curb and return to quality design

Chastening to come

From 2001 to 2005, the neocons seemed unstoppable. They enjoyed widespread support for all their foreign aggression and all the domestic speech suppression and privacy violation allegedly required to “support our troops” and “protect our freedoms” from terrorists. Apparently, voicing concerns about any of this was ill-timed, unpatriotic, and, according to Bill O’Reilly and other dittohead types, put our troops in harm’s way. We were risking lives with our irresponsible speech, which, perhaps should be coercively restricted if people refuse voluntarily to use their liberty responsibly.

At the time, I tried to explain to any fake conservative willing to argue with me that these civil liberty infringements would eventually be used against them. I tried to scare them with the prospect of a Hillary Clinton White House inheriting the expanded executive powers conservatives apparently believed on principle that Presidents ought to wield and the domestic spying PATRIOT act enabled.

But they were not scared by that. They had the power and could not imagine the tables turning and ever needing any of the protections they were busily destroying as fast as they could.

Fast forward a generation. The fake conservatives are out of fashion, and pseudo-leftist progressivists are running the show. Their social class is in firm control, and is doing everything it can to permanently institutionalize its class supremacy. Their class ideology is so overwhelmingly dominant that it is dangerous to criticize it, despite the fact that nobody dumb enough to believe it understands it, and nobody smart enough to understand it believes it. This, of course, is pure comedy gold — which is why comedy is closely policed, now, because ridiculous people are ridiculously bothered by ridicule. In my lifetime, I have never witnessed a time quite this embarrassing, and I’ve lived through some pretty dumb decades. The oblivious self-confidence of today’s ideals will make the excesses of the 70s, 80s and 90s look dignified in comparison, and the resulting taste infractions will astonish and delight future parodists.

I know better, but I’ll just go ahead and waste my time pointing the same stuff out to the progressivists that I tried to tell neocons. The tables are totally going to turn, and turn hard. And you renounced liberalism when you were in a position to strengthen it, so you cannot make liberal arguments for your own rights to free speech or private decisions once you are out of power.

Because, let’s be honest: very, very few people really are liberal. There are weak people who need it, until they feel strong enough to dispense with it. And there are those who have been so painfully chastened by historical events that they know liberalism’s value by virtue of liberalism being absent for a time. But their children will barely inherit it, their grandchildren will forget it and their great-grandchildren will attack it and create the next great chastening.

It’s gonna happen again. I’ll have told you so.

You fucking idiots.

Objective reuleaux

The overlapping region of the trefoil venn diagram of what-is/how-can/why-ought (from my chapbook) forms a reuleau — a confluence of intuitions where people are most likely to feel an urgent need to establish public, objective truth.

In this objective rouleau, we feel that a matter is important, that we can and should respond to it practically, and that, in order to do so, we will need to clearly understand it — to conceptualize, speak, reason and argue about what it is, how it functions, how we can respond to it, why it is important, and so on.

This intuiting, responding, articulating, valuing activity creates the kind of densely tangled, knotted and enmeshed reflextive activity that tends to solidify our ideas (like the knitting of bone cells) and makes them not only seem true but to become socially true through being performed as true, and act-ual.

(For all you reckless flakes, I woke up from a dream last night with this thought in my head. Woo-oo-oo!)

Interactive turn?

In Ken Burn’s documentary The Vietnam War, James Willbanks deadpans a striking insight : “The problem with the war, as it often is, are the metrics. It is a situation where if you can’t count what is important, you make what you can count important.”

Of course, any person who has had mid-managerial responsibilities will recognize the truth of this quote. In any complex organization quantification is so important that, for a variety of good and bad reasons, anything that resists or defies quantification is taken as less real than things that are readily quantified.

To the degree control is imposed from a distance, quantitative considerations will predominate.

*

In my experience, Willbanks’s principle pertains just as much to qualitative explication. If we can’t talk about what is important, we make what we can talk about important.

We see it in how consumers make purchasing decisions, especially when they are thinking about a purchase at a distance, out of contact with the thing under consideration. When we directly encounter a designed thing and interact with it, we experience it differently, know it differently and think about it in different terms than when we look at pictures of it, read about it and compare specifications. As with management it is a matter of proximity. Distance abstracts, and what tends to get abstracted out most are precisely the unique je ne sais quoi qualities that belong to the best design. I believe the fetishization of digital devices — the obsessive looking at, reading about and spec-comparison of objects — over the direct perceiving of, trying out of, interaction with them has corrupted marketing and caused companies to abandon designing wonderful experiences, and instead to create photogenic eye-candy with impressive specifications.

We also see it in our relationships with people. Whether we like them or dislike them, people we interact with every day, are experienced differently from people we know only distantly. As we distance ourselves, spatially or relationally, we know them more and more abstractly, and they become more identical to others of their identity. We know a person we meet, or better, are close to. We only know stereotypes of identities we read about, talk about and look at from a distance. The more we only read about people or events, or present ourselves to be read about or looked at, instead of participating in real relationships with real people the less we know them — and about the diversity of human nature in general. We lose our feel for humanity outside our narrow circle.

The same goes for situations. If we only know other places, other conditions, or other types of situations by reading about them, instead of at immersing in them and participating in them we gain a strange kind of abstracted account of what does go on, or what we imagine (based on what we’ve experienced) what probably must be going on there. We have no sense at all what it is like to be there, which is not primarily what can be said about it, especially by others we are most inclined to interact with, namely people who have similar experiences and use the same abstractions we habitually use. Reading too much news and directly experiencing too few of the realities the news reports on or opines about, mis-trains our feel for human events. Conversely, participating in events on the rough ground of reality in the fog of unfolding events, forming our own understanding of what is happening, and then reading how others interpret and abstract them can restore some reality to our sense of truth.

These are some reasons I’ve come to prefer an epistemologies of direct interaction over epistemologies of sensing from a distance, or worse, epistemologies of talking-about. I guess I’m advocating an interactive turn.

*

In philosophy, if our beliefs can be stated clearly and argued cogently, we tend to take them for true, regardless of whether these beliefs link up with real actions and experiences. And conversely, when clear speech and cogent argument is difficult, we will sometimes abandon more tacit intuitions of truth or ignore problems we feel, but cannot pose. If we cannot explicate it, prove it or defend it, we prefer to ignore its possibility.

I have a suspicion that a strong drive to explicate an explicable world accounts for much of the aversion to metaphysics and its fixation on language we find in certain strains of contemporary philosophy. “What we cannot speak about we must consign to silence.” Must? According to…?

And I think the ignoring of these tacit intuitions (rather than accepting them as real and attempting to articulate them) has reduced philosophy to formalism and argument and made philosophy abandon its social purpose — making the not-yet-conceivable conceivable — and expanding our intellectual repertoires so we can talk about what is most important for us to share: those apprehensions we cannot yet comprehend. When we limit ourselves to speaking clearly about things we can speak clearly about, and we prohibit speech in places where “here I do not know how to move around”, we doom philosophy to irrelevance and humanity to philistine constriction.

Faith and belief

Belief is the content of comprehension, those ideas our mind can grasp.

Faith is an attitude toward pure apprehension, encounters with that which our mind can touch, barely touch, fleetingly, but not grasp.

These incomprehensible apprehensions, which fill us with apprehension that something beyond our minds exists — something within which we subsist in our own existence — challenges the mundane world of our comprehension.

If our faith is one that condemns, ignores or demphasizes apprehension, we will have a faith in and of belief, and are at risk of succumbing to ideo-idolatry.

Thus-musty

Thinkers who believe arguments can do more than I think they can — that we can argue how reality must necessarily be, therefore it is that — bring an insult to mind: “scholastic”. Too many thusses, musts and therefores, or when a syllogism stretches past three pages and I start feeling antsy, that thinker risks being dismissed as scholastic.

Meillassoux!

Lately Nick Gall has been speaking approvingly of Quentin Meillassoux, and I decided to just take a peek at After Finitude, just to see what’s going on there. Meillassoux has been lumped with the Object-Oriented Ontology folks, who I’ve derided pretty savagely, albeit nervously — but (from what I’m gathering) he is slightly outside OOO and elevated slightly above them, a peer-guru in the mold of Wittgenstein’s relationship to the Vienna Circle, maybe. So, Meillassoux is a thinker I’ve been casually intending to investigate for quite a while, and I’ve had his book sitting on my shelf for ten years, looking at me, and insinuating that I might have a book hoarding problem.

So — so far, AF is thrilling, as, well, af. When I reported this to Nick, he advised me to read a paper Meillassoux delivered in 2012 before continuing AF, in order to benefit from some clarifications to ideas some critics found confusing in the book.

This paper is also thrilling, and it inspired me to pose some questions to Nick. I occurred to me that our conversation might be interesting to the other reader of this blog, (Nick is at least half my readership, and often all of it.) so I’m posting the email here:

Yeah, you are right, this paper is incredible. Meillassoux is a miracle of clarity. He is totally accounting for how I think to my own satisfaction, so I’m electrified imagining how he intends to tear it down! This is philosophy at its very best. 

It is all inducing some exciting questions:

Is our Taoist metaphysical stance a subjectalism? I’m speculating nothing at all about the absolute apart from its capacity to surprise, as well, of course, as its capacity to fall into sufficient regularity as to permit intelligibility. I’m leaving indeterminate its nature-in-itself, assuming our general categories of ideality/materiality/temporality/extensivity are as much products of human thought as their particulars.

Also, is Whitehead a subjectalist?

Infining metaphysics

I was just looking for a good name for my metaphysics, and I was entertaining the idea of an “infinite metaphysics” (infinity, of course, defined in its metaphysical qualitative sense of absolute undefinability, as opposed to the more common quantitative mathematical sense of interminability). I became curious if anyone has already used this term, which led me to Google, and then to Wikipedia, where I, once again encountered Levinas, whose metaphysics profoundly influenced my own.* (see note below.)

In this article on infinity, Levinas is quoted:

…infinity is produced in the relationship of the same with the other, and how the particular and the personal, which are unsurpassable, as it were magnetize the very field in which the production of infinity is enacted…

The idea of infinity is not an incidental notion forged by a subjectivity to reflect the case of an entity encountering on the outside nothing that limits it, overflowing every limit, and thereby infinite. The production of the infinite entity is inseparable from the idea of infinity, for it is precisely in the disproportion between the idea of infinity and the infinity of which it is the idea that this exceeding of limits is produced. The idea of infinity is the mode of being, the infinition, of infinity… All knowing qua intentionality already presupposes the idea of infinity, which is preeminently non-adequation.

I realized I’d accidentally stolen Levinas’s term infinition, forgetting where I got it, and went on a search for where I’ve used it without attribution. That led me to this article from 2010, where I laid out my metaphysics — perhaps better than I have since.

I will likely lift this (sans the brand crap) for the book I am absolutely going to start writing — formally, as a book — by years end.

*

Since 2010, much of my effort has been diverted away from uncompromising development of my own personal philosophy, and toward getting along with and making clearer sense to the people around me. I’ve dedicated my professional life to applying my philosophy in design research, with the goal of understanding other people’s implicit philosophies, both in their convergence (alignment), divergence (misalignment), and conflict (incommensurability) and learning to synthesize incommensurable conceptions into new philosophies, designed for groups to adopt so they become able to communicate and collaborate.

I’ve gotten better at explaining what I do, and why I do it (guided by the example of that master of philosophical accessibility, Marty Neumeier), but sometimes I worry that I blunted my best personal thinking in the effort to gain influence among my design peers. I must confess, I read my 2010 article with a substantial amount of envy of my past self, and with dread that I have passed my peak.


  • Note on Levinas’s ethics: Unfortunately, along with his metaphysics, I contracted an infection of Levinas’s ethics, which Levinas saw as the very essence of his philosophy — but which I see as a key component of the current resentment revolution that threatens the future of Western civilization. I hypothesize that Levinas’s is an unbalanced ethic that ignores the finite nature and responsibility of persons. It is perhaps best described in Kabbalistic terms, as Chesed (love) untempered by Gevurah (judgment, aggression, limits). Without such tempering, Chesed leads a person into moral hubris where mortals — not just I but all — are pridefully expected to exhaust themselves like gods with infinite responsibility for myriad beings. This responsibility is discharged in outbursts of unrestrained, impatient, irritable Netzah-infused revolutionary sentiment, with no awareness, much less respect for the good is craves to guillotine. I know this feeling from the inside, and I reject it, not as as an unrealistic, idealistic excess, but as a titanic impulse, an isolated drive taken out of its divine society and set loose — in other words, an evil. Our culture has a strong prejudice that views Gevurah as evil, and deserving of eradication, even in micro-doses, and Chesed as essentially good, so unrestrained, limitless Chesed is the ideal good. The more love we can heap up, and the more we remove limits and let it flood the world, the better that love is. Kabbalists are wiser, and know that good is in the balance among divine virtues, and that vice is virtue out of balance.

Philosophy as polycentric design

Peter Gordon’s electrifying introduction Cassirer’s Philosophy of Symbolic Forms: has sparked some insights. I’ll quote the core passage, with comments and responses:

History has not been kind to Cassirer, but we should ask ourselves if his criticism was so wide of the mark. It was Cassirer, after all, who grasped the philosophical implications of the natural sciences and especially modern mathematics and physics, whereas Heidegger betrayed the superfciality of his thinking on all such matters when he declared that “science does not think.” Today when so many of our contemporary problems confront us with the need to move beyond the unfortunate divide between the natural sciences and the humanities, Cassirer’s philosophy may offer greater promise. All the same, Heidegger may have been right to suggest that the old dogma of transcendental humanism could not be sustained without a covert appeal to metaphysics. Cassirer occasionally reads as if he meant to give up on metaphysics to develop a kind of phenomenology without foundationalism. But most of these gestures are only half-convincing. The urgent point of dispute at Davos remained unsolved: can there be objectivity without metaphysics?

This compulsion to overcome metaphysics has, for me, become problematic. How was this collective decision to reject metaphysics made? Was it even argued, or was it just collectively decided as a fashion?

What tradeoffs have we been making for collectively adopting this stance?

One solution was developed by philosopher and social theorist Jürgen Habermas, who delivered a lecture in Hamburg in 1995 on the dual occasion of the rededication of the Warburg Library and the fiftieth anniversary of Cassirer’s death. Habermas expressed in his lecture great admiration for Cassirer and extoled him as a champion of democracy and Enlightenment at a moment in German history when such champions were all too few. But he also suggested that The Philosophy of Symbolic Forms did not succeed in liberating itself from the conventional paradigm of a “philosophy of consciousness.” For Habermas, the philosophy of consciousness is the name for any philosophical doctrine that describes meaning from the isolated perspective of a transcendental subject who comes to know the world primarily through representations. Over the course of the twentieth century, many philosophers have come to see this paradigm as antiquated and indefensible, chie!y because it relies on a crypto-metaphysical conception of a transcendental subject who stands beyond its own field of operation.

Full disclosure: I believe my own philosophy, despite being antifoundationalist and concerned as much (or more) with immediate, preverbal interpretations and interactions as it is with representations, is, essentially, a “philosophy of consciousness”, but that not only is this not undesirable, I think it is good and important, given the purpose of my thinking, which is the systematic design of conception systems.

It serves as the grounds of meaning but can give no account of its own genesis. Habermas tries to resolve this dilemma without following the path of metaphysical skeptics such as Heidegger and Foucault.

Good! The academic canonization of these two deeply illiberal men has been ruinous. I will even argue that the youthful judges of the Davos debate were, themselves, caught up in the same illiberal mood that plunged Germany and the USSR into totalitarianism, and judged the debate by this same illiberal logic. The world, including its intellectuals were in an illiberal mood, and it was that mood, not reason, that judged the debate.

Instead, he understands objective meaning as the shared creation of an irreducible plurality of subjects who build up the world through intersubjective communication and praxis. This solution helps to secure the objectivity of our language and our moral-political commitments even though it is an objectivity that has dispensed with the need for metaphysical grounds. This ideal of an intersubjectively validated objectivity derives originally from the German idealists, but one can glimpse in Cassirer’s thinking a certain anticipation of Habermas’ solution.

This! We are having exactly this same debate in the world of service design. In fact we were debating it as my company just last week: Is service design (SD) a flavor of human-centered design (HCD), or is HCD a sub-discipline of SD?

My argument is that HCD is evolving from an essentially monocentric discipline focusing on the experiences of isolated individuals to a polycentric discipline, focusing on interactions among multiple actors, each of whom is having an experience. (Services are only one species of polycentric experience, and I think treating services as the overarching category is reductive and unhelpful.)

Much of what I do as a service designer is design philosophies that can support collaboration among interacting collaborators from varying discipline and responsibility levels within organizations. And it is precisely in this space among intellectually diverse people that philosophical (hermeneutical, dialectical) abilities are needed.

Thinking of philosophy not only as a design discipline but as a polycentric design discipline feels explosively fruitful.

The Philosophy of Symbolic Forms is an ambivalent work that sits at the boundary between two epochs in the history of philosophy. It points in the direction of a post-metaphysical theory of the symbolic without wholly liberating itself from the older paradigm of the philosophy of consciousness. We can occasionally glimpse its author as he struggles to overcome his own philosophical inheritance, even if its authority remains too strong. This may help to explain the strange feeling of untimeliness that seems to emanate from the pages of this unusual work. Cassirer himself was a man between epochs, a contemporary of Einstein who could effortlessly call to mind lines of poetry from Schiller and Goethe. Though unashamed of his origins, he was indifferent to the claims of nation and tribe; he saw in Judaism only one source for the rational universalism that was the common inheritance of all cultures. A humanist philosopher in an age of extremes, he was in many ways the supreme representative of a world in eclipse.

Although he was fortunate enough to escape the European catastrophe, he did not live long enough to see the new world that would emerge from the ruins. Whether he could have felt at home in this new age of specialization is doubtful. Erudition today is a rare commodity, and it has become just one commodity among others. For good or for ill, philosophers these days no longer have the habit of quoting Goethe. But if we look past these marks of old-world erudition, we may yet find that The Philosophy of Symbolic Forms can come alive with new insights that even its author may never have anticipated. No genuine work of philosophy belongs only to the past.

Of course, I myself feel situated at a moment in history where liberalism is colliding with a collective illiberal mood, so Cassirer is becoming a heroic figure for me.

Two conceptions of transcendence

At points in the past I’ve divided the concept of transcendence into two poles, subscendent and superscendent, to designate those realities that we encounter as they emerge from within our own self, as if from behind or beneath, and those realities we encounter as they approach us and interact with us, as if from without or beyond.

Transcendence is the beneath and beyond of encounter. Encounter is the point of contact of what erupts from within and what irrupts from without.

Connecting this with Kantian language, the transcendental a priori categories that condition all knowledge are subscendent. The noumena are superscendent.

This conception differs from traditional and popular conceptions of transcendence, which view the material world as mundane and transcendence as super-mundane. The conception of transcendence presented here views only current understandings and experiences fully formatted by established conceptions as mundane, and the realities beyond these experiences, shaping these experiences, as transcendent.

Euracism

What so many progressivists seem to miss is that all categorical reduction (conceiving individuals as examples of categories) is dehumanizing — and it is dehumanizing, whether that reduction is judged negatively or positively. It is not the value judgment that is the problem; it is the act of allowing the general category to eclipse the particularity of the real person.

Categorial reduction is a failure to transcend one’s own mind and its contents, in order to experience the particular, unique, surprising qualities of the person: their personhood.

*

I am doing to start talking about racism in terms of disracism and euracism. Similarly, sexism can be divided into dissexism and eusexism.

I need a general term for this entire tendency to stop at the category and to react to a person only as a type. Typism? Eutypism, distypism? Eubigotry?

*

An example of euracism: Yascha Mounk left Germany because Germans were forever falling over themselves to affirm him as a Jew, and this made him realize he would never be just a person, a German among Germans. He came to America to escape this.

Euracism is not “antiracism” at all. It is a racism that merely reverses judgment, while continuing to exempt itself from encountering the personhood of the person.

Genuine antiracism is just as opposed to euracism as disracism.

Genuine antiracism is pro-person.

Genuine antiracism is liberalism.

OOOh…!

Is it possible that object-oriented ontology and speculative realism are popular for no other reason than that they lift the modern prohibition on metaphysics? That finally, there is a credible school of thought that isn’t entirely hostile to transcendence, so one can breathe a little beyondness without being sneered at?

Sure, it’s an imagined beyond, an immanent image that is entirely a product of self — but maybe it is a baby step toward relationship with beyond-as-such? (Or is it a defense against beyondness?)

In this it is similar to identitarianism which acknowledges an “other”, but one which is a figment of one’s own conceptualizing mind, a bit of one’s own self standing in for the real. But maybe it is a baby step toward real relationship with alterity? (Or is it a defense against alterity?)

Is an idol a baby step toward God? Or is it a defense against God? Is fundamentalism a baby step toward real religion? Or is it a defense against real religion?

These are just paraphrasings of the same question: fundamentalism is ideo-idolatry. Identitarianism is ideo-alterity. And OOO might fit in this series as ideo-realism. But my notion of OOO is likely only my own ideo-OOO, so I’m probably wrong about it.