The only thing that keeps me interested in the excruciating field of service design is that its essential function is to summon collective being through ideal arrangement and mediation of value exchanges.

Service design directly addresses the worst pain our society faces right now: few people can find opportunities for their service calling. Every person is called to some particular kind of service, and each person needs to be needed in that particular way. To have our service calling rejected, and to be “utilized” for some other function alienates us from our sociocultural fabric.

Our cultural value exchanges are utterly broken, and this is one of several causes of our nihilism pandemic.