I think my “Coalition of the Unique” post might be the core of a Liberal Manifesto chapbook.
Susan’s and my strategy has shifted over the last several months. Rather than attacking illiberalism, we’ve chosen instead to find more beautiful reconceptions and redescriptions of Liberalism to help people understand and to feel why Liberalism is precious and worth protecting, conserving and progressing.
I also still need to finish my Liz Sanders Useful Usable Desirable chapbook. Maybe I’ll print them together in one run.
And Second-Natural is also starting to take shape. It argues multiple interlocking points, and I will probably write it as independent mutually reinforcing essays.
- Human beings have coevolved with our tools and built environments and our languages for so long, we have become naturally artificial. Whatever vestiges of pure nature we have left in us emerges in rare moments, usually (but not always) when we are at our very worst. We may long to be natural, feel natural, be in nature, or return to nature, but we are hundreds of millennia beyond that possibility. If we wanted to remain natural, we should have thought of that before we developed the capacity to think.
- Maybe what we long for is not exactly to be natural. The antitheses natural and artificial exclude the most desirable quality, second-natural, which is artificial naturalness. Second-naturalness is the true goal of design. If an action is second-natural it is done intuitively, with wordless intelligence. And any thing, any tool, we make that is used second-naturally becomes an extension of our selves. Artificial-feeling things never feel like extensions of our selves.
- One of our most second-natural tools is language. Second-naturalness in language use is fluency. That fluency can become so second-natural we lose the subtle distinction between our intuitive intentions and the words that give them form. It can begin to seem as though our intellectual intentions are essentially linguistic — that the language itself is thinking through our speech. I want to argue that language use is a special case of tool use. An artist can pick up a pen and start drawing a picture without consciously thinking about moving their hand or directing the pen, ink or paper. Most of the time there are no words. No imagined final product is necessary. Ideally the artist becomes absorbed in the image. Language works exactly the same way. When we speak naturally, the words flow toward an intended meaning which emerges in the speech. We do not necessarily know how a sentence will end when we start it, but the saying is guided by an intuition which is not itself verbal, an intuition of what the sentence is trying to become.
- Activities feel artificial when we must continue to use our language fluency to verbally direct what is not second-natural. This is why a language-learner must begin to think in a language. An internal translation process keeps the second language artificial. But when we think about designing the things we use in our lives, often we are content with assuming an internal translation. Because we think our thought, maybe even our essential self, is linguistic it seems inevitable that we’ll be using language to tell our brains and our hands what to do. Consequently, most of the things we make feel artificial. We fail to design them for second-naturalness, for fluency. Our lives feel artificial because our philosophy of design is logocentric.
- A primary goal of design should be to thin the layers of language between intention and outcome. What is meant by a layer? What I do not mean is removing some linguistic veil of of illusion that separates us from some realm of metaphysical truth. All I mean is to minimize or eliminate the need for verbalized instructions to ourselves in our daily activity. And especially instructions for instructing ourselves. If we are using word processing software and we are trying to think about the sequence of actions required to, say, spell check a word in the document that has been marked misspelled, but we are unable to get the word selected in order to see the correct spelling options, we are now unable to stay absorbed in the sentence we were trying to write. We now have the words of the sentence we are typing, words instructing ourselves to try different options to select the word, verbalized questions regarding why the function is not working as expected, not to mention expletives. It is like operating a robot arm to operate multiple other robot arms. I believe these accumulating layers of verbalization are contributing to our increasing sense that something is going wrong with our lives.
- Because our logocentric philosophies assume the presence of language is inevitable in every detail of our lives, it doesn’t occur to us to challenge it. We are suffering from a thickening layer of words, insulating us from direct interaction with real entities that surround us. But we do not even know that this philosophy is interfering with seeing the problem. Our popular philosophy is so established in our own thinking — it is so second-natural to us, we cannot conceive of the possibility of changing it. When we think of philosophical thought, we automatically assume that we will be thinking about it, using the popular philosophy we already have. We assume it will feel artificial. We have no expectation that a new philosophy can ever become second-natural to us. And this is not helped in the least by the fact that philosophers generally do not think of philosophies as something which ought to be designed for use, much less in a designerly way using designerly methods, and even more rarely, with the goal of second-naturalness.
- Philosophy should be understood as a design discipline. It should be directed by the things designers are directed by. Where are people encountering problems that might be the result of how they are conceived and thought about, or at least might be alleviated by thinking about them in new ways? Where is our thinking misdirecting or misguiding or misnorming our actions? It should make use of some of the methods of design, many of which are themselves philosophical praxes: interviewing, observing, opportunity definition, problem definition/briefing, codesigning, modeling, visualizing, prototyping, iterative testing and most of all radical self-transcendent collaboration. Philosophy should adopt some key design concepts, for instance wicked problems, tradeoffs, divergent/convergent thinking, sensitivity to context, primacy of interactions. And perhaps most importantly, philosophy should push pragmatism to its logical next step. William James (I think) said that “truth is what is better to think.”. Philosophy should get more specific about what it means for a thought to be better or worse, by taking cues from one of the fundamental guiding frameworks of design, namely Liz Sanders’s Useful/Usable/Desirable. I’m tentatively calling this Design Instrumentalism.
- What does it mean for a philosophy to be useful, usable and desirable? A normal first inclination is to subject the presentation of the philosophy to these standards by asking questions like “Will this book teach me something useful? Is it written clearly and straightforwardly so I don’t have to struggle to understand it? Is it an engaging read, or is it a boring slog? These are all important questions, but I mean more than that. I want to ask these questions about the philosophy itself — about the ability of this philosophy to become second-natural in everyday constant use, after It is adopted as how one thinks, long after the book is put back on the shelf and the words are mostly forgotten. How does this philosophy work as a mind-reality interface? “Does it effectively guide and support my actions (or does it lead me to do things that interfere with my intentions? Does it allow me to think clearly and act intuitively without having to laboriously puzzle things out first? Does it force me to use language that feels abstract or theoretical to get to a conclusion? Does my life feel purposeful and valuable and worth effort?” If the answer to any of these is no, or even a weak yes, the philosophy design process should continue.
- Some other practical observations from my life of philosophical designing and designerly philosophizing deserve mention. Understanding anxiety and perplexity is crucial. To conceive something new, it is necessary to suspend or reject older ways of conceiving, or allow new data which defies conceptualization and full or clear comprehension to remain perplexing. All too often we misread anxiety as a signal that we are on the wrong track, and interpret perplexity (a state of intellectual disorder so thorough that the problem cannot be stated despite the fact that it is inflicting intense distress) as an emergency to end by any means possible as quickly as possible. Anxiety is the sign we are in the right path, and the right path is the one that goes directly into perplexity, through it and out on the other side, where we have found new ways to conceive truth. Another observation: wherever we see monolithic beings, we are generally getting lazy with our categories and reifying pluralities into singularities. This applies to our own souls. But I would like to take a few potshots at Richard Rorty‘s logocentrism here. He seems to think that if Nature does not exist as some humanity transcending monolithic authority, it can be sidelined from our humans-only conversation club. That redescription of truth underemphasizes the role real nonhuman beings play in shaping our truth. Nature isn’t one thing with one truth for us to discover, sure, but the myriad entities who we’ve assigned to nature do have natures that we interact with. These entities will cooperate with us if we interact with them one way, and will rebel against us if we treat them other ways. Our philosophies need to be designed to help us win the cooperation of nonhuman entities, and this is a huge factor determining the degree of truth in even our most universally-held beliefs. If we all agree something false is the truth, we’re all going to stop believing it when nonhuman entities register their dissent by scuttling our intentions.
- Finally, I want to suggest some ways philosophy and design can learn from one another how to converse across difference. All too often we debate before debate is really possible. In design we ask one another to try on possible ways of approaching problems, and we try thinking out problems using different logics. We draw what we are thinking when words fail us, as they frequently do. We are happy to play with possibilities, even when we are not fully conscious of what is directing our play, because often such play is fruitful. This is what it takes to get an infant concept viable enough to stand up to interrogation, argument or debate. Design teams dread having that guy in the room who only knows how to argue, and who kills all possibility of intellectual creativity with his still, narrow logic. But this is how all too many philosophers are: argumentative logicians. Hopefully, better designed philosophies can help guide better ways to craft, compare and iterate philosophies.
Update 9-15-20: I’m also being asked to write a book on Service Design research, so that’s another item on the list.